FAQ's

What is RedactXpert®?

RedactXpert® is a cutting-edge AI-powered redaction tool designed to help organisations safeguard sensitive information quickly and at scale. Powered by Simpson Associates, we take the complexity out of AI document redaction, delivering a smart, secure, and streamlined solution.

Streamline your workflow for effortless redaction, uploading your documents protected by secure authentication.

Who is this service designed for?

RedactXpert® is fully web-based, easy to integrate, and built with scale in mind. Trusted by organisations where accuracy, auditability, and security are paramount, these organisations span a variety of sectors, including:

Legal – Securely share case files, contracts, and legal correspondence during discovery and litigation
Healthcare – Protect patient health information in medical records and insurance documents.
Finance – Safeguard financial data statements, reports, and customer communications.
Government – Ensure the privacy of citizen data in public records and official documents.
Human Resources – Redact sensitive employee information in personnel files and performance reviews.
Police – Redact the vast volume of police documents to the Crown.
Prosecution – Service and automatically identify Personal Identifiable Information.

Is my AI redaction data secure?

RedactXpert® is powered by Simpson Associates, a Cyber Essentials Plus certified, ISO 27001 accredited organisation with JOSCAR registered and security-cleared staff (SC & NPPV Level 3). 

Bringing decades of experience in delivering secure data solutions across regulated industries, experts can help you secure your sensitive data, unlocking AI powered redaction.

How do I get started? Is there a free trial available?

Yes there is a free 14-day trial available. During this, experience:

AI document redaction.
Customisable rules, tailoring redaction to your exact needs.
Manual review and editing tools.
Smart document handling so you can bundle documents.
Built in workflow management.

Enjoy the full capabilities of AI-powered redaction. See what 14 days of smarter redaction can do for you, access your free trial today.

How is this different from other document redaction processes?

Powered by Simpson Associates, and built on Microsoft Azure AI, RedactXpert® takes the complexity out of AI document redaction.

Reduce manual effort and improve compliance outcomes without compromising accuracy.

Find out more about key features here, and how RedactXpert® works.

How do I log into my account? What do I do if I have forgotten my password?

Log into your account simply and easily within the app or see login page.

If you have forgotten your password, please request a new password link. You will receive an email with a link, please reset your password within 24 hours of receiving this link.

For any assistance or if you encounter any issues, please contact us at: info@simpson-associates.co.uk